We not only provide day to day to support to the Enterprise Users, but also work to ‘optimize the business process design’ by removing the ‘function silos’ in the Business Process and in the SAP implementation. We research and evaluate the current SAP implementation and advice the business community about implementing new functionality with the existing SAP systems, help in ‘user training’ and over all motivate the user community to make SAP systems ‘a user friendly one’.
Several companies whether they are big, medium and small spent huge budgets on SAP implementations. But when they select or hire a System Integrator (SI) and spend millions of dollars hoping to reengineer their business processes. But stark reality is something different. System Integrators are selected based on their name but not on the actual record of implementing SAP software. There is no quality control on the quality of work delivered.
After implementation, users found faulty design and implementation, which results in creeping of ‘dissatisfaction’ and ‘frustration’. In the post implementation, clients are constrained to live with the faulty implementations of SAP.
But there is a hope for all of you. We treat the ‘bruised clients’ with care and hope. We will understand your process requirements and study the SAP implementation and correct them.
Coupling with our Business Model as explained earlier, we work very incisively to identify the missing points in the project implementation like ‘change management’, ‘knowledge transfer’ and Technical and user training.